No one would accuse the executive given the task of salvaging Bank of America Corp.’s troubled mortgages of being a smooth operator.
During his first public appearance after being named to the job in February, Terry Laughlin mispronounced the name of one executive and was blamed for not giving a customary introduction to one of the most powerful women on Wall Street, wealth-management head Sallie Krawcheck.
“Thanks for that kind introduction, Terry,” Ms. Krawcheck quipped.