Should you hire the contractor recommended by your insurance company to repair your home or car after you file a claim?
There are some perks, such as discounts or warranties, but there also are drawbacks that consumers should be aware of.
Alice Thal, a nursing supervisor in Boca Raton, learned that lesson the hard way. After her Jaguar was damaged in an accident, she said she went with one of her insurer’s preferred repair shops in part because it guaranteed the workmanship.